Document checklist, status meanings, common rejection causes and the security habits that keep your wallet clean.
KYC verifies that you are who you say you are. The process compares your documents against the account profile and the withdrawal destination.
A clean KYC file usually passes on the first review. A mismatched file can be rejected for small reasons — name order, address format, photo quality.
The desk separates the three common rejection causes and the fix for each.
These are the editorial bottom lines, not a recap. Each one stands alone and links out to the supporting guide.
PAN and Aadhaar can carry slight variations in name order or initials. If the file is rejected, re-upload with the exact spelling used on the bank account that will receive withdrawals.
A blurred or cropped document is rejected before the verifier even reads it. Re-shoot in good light, include all four corners, and check the file before submitting.
Aadhaar can be uploaded with the first eight digits masked. PAN must be visible in full.
KYC happens only through the verified wallet screen. No one will ask for your documents on chat.